exabet Platform Account Terms

These terms govern your use of exabet, our online entertainment platform offering football markets, live-dealer tables, slot games, and esports wagering. By creating an account on exabet, you agree to these terms and acknowledge that our service is available only where local law permits. You are responsible for verifying that your jurisdiction allows online gaming and sports betting before registering.

We at exabet operate under the principle that users must comply with their own local law. We do not claim to be licensed or regulated in any specific jurisdiction, nor do we represent that our service is legal in your region. If you are unsure whether exabet is accessible to you, consult a legal advisor in your location. Your use of exabet constitutes your acceptance of these terms in full.

This page outlines our core policies: account eligibility, deposits and withdrawals, bonus terms, settlement rules, disputes, and liability limitations. We have written these terms in plain language so you understand your rights and obligations before you fund an account or place a wager on Liga 1, Champions League, live blackjack, or any other market we offer.

Account Eligibility and Registration on exabet

To open an account on exabet, you must be at least eighteen years old and legally capable of entering into a binding contract in your jurisdiction. You must provide accurate personal information during registration — your full name, date of birth, national ID number, email, and contact details. We verify this information against official records before your first deposit. Providing false or misleading information may result in account suspension and forfeiture of your balance.

You may hold only one active account on exabet. If we discover duplicate or linked accounts (e.g., accounts registered to the same person, same household, or same payment method), we reserve the right to close all duplicate accounts and restrict your access to exabet. This policy protects the integrity of our markets and prevents bonus abuse.

We reserve the right to refuse service to users in certain jurisdictions or to close accounts if we reasonably believe the user is accessing exabet from a restricted region or using a VPN or proxy to circumvent geographic restrictions. Your account remains your responsibility; you must keep your login credentials confidential and notify us immediately if you suspect unauthorized access.

Deposits, Withdrawals, and Payment Methods on exabet

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). All payment methods are processed through licensed payment partners; we do not store your banking credentials. Deposits typically clear within one to five minutes for e-wallets and mobile banking, and within five to fifteen minutes for bank transfers. exabet is not responsible for delays caused by your bank or payment provider.

Withdrawal requests are reviewed by our compliance team within five to fifteen minutes. Once cleared, the funds transfer to your linked payment account according to the provider's processing time (typically instant for e-wallets, one to three business days for bank transfers). We do not impose additional fees on withdrawals; any charges are levied by your payment provider, not exabet.

We may request documentation (a copy of your ID, proof of residence, or payment-method verification) before processing large withdrawals or if we suspect suspicious activity. This is a standard anti-money-laundering requirement. Failure to provide requested documentation may result in withdrawal delays or account suspension.

• Deposits are non-refundable once cleared into your exabet account, except in cases of accidental duplicate deposits (which we will reverse).
• Withdrawal minimums and maximums are set by your payment provider, not exabet. Check your e-wallet or bank app for limits.
• We reserve the right to place temporary holds on withdrawals if we detect unusual account activity or if your account balance stems from suspicious sources.

Wagers, Settlement, and Market Rules on exabet

All wagers on exabet settle based on official results from the governing body or tournament operator. For Liga 1 matches, we settle against the official Indonesia Soccer Association result. For Champions League and other European leagues, we settle against UEFA or the respective league body. For live-dealer games, settlement is instant based on the live-studio outcome. For esports (Mobile Legends, Free Fire, PUBG Mobile), we settle against official tournament organizer announcements.

Once you place a wager on exabet, it is binding and cannot be cancelled except in the following cases: (a) the market is voided by exabet due to an obvious error (e.g., a match is cancelled or postponed), (b) the wager is unsettled and exabet closes the market due to a technical issue, or (c) you contact us before the market closes and we agree to cancel the wager. Regular losing wagers are non-refundable.

We settle all wagers within seconds to minutes of the official result. If a result is disputed or delayed (e.g., a goal is under review), we hold settlement pending clarification from the governing body. Once the official result is confirmed, we settle immediately and update your account balance.

Bonuses and Promotional Terms on exabet

Any bonus offer on exabet is subject to terms and conditions specified at the time of promotion. We do not advertise fixed bonus amounts (e.g., "our welcome offer free" or "non-specific info up to 1 million IDR") — instead, we describe bonuses generically as "a welcome offer" or "a deposit match" with terms to apply. If you receive a bonus, you must meet any stated playthrough requirements before withdrawing bonus funds. Bonuses are typically restricted to specific markets (e.g., football only, or slots only) as noted in the promotion.

Bonus offers are at exabet's sole discretion and may be withdrawn, modified, or cancelled at any time. We reserve the right to forfeit unused bonuses if your account is inactive for more than ninety days. If we detect abuse (e.g., placing opposing bets to exploit a bonus, or using multiple accounts to claim the same bonus), we will void the bonus and may close your account.

We do not tie large monetary commitments to bonus terms. Your winnings on exabet are yours immediately upon settlement; we do not lock them behind replay requirements you cannot meet.

Dispute Resolution and Complaints on exabet

If you believe a wager was settled incorrectly, contact our support team via Live Chat or email within forty-eight hours of settlement. Provide your account details, the wager ID, and a clear explanation of your complaint. We will review the official result, our settlement data, and your account history, then respond with our findings within two business days.

If you are unsatisfied with our response, you may escalate your complaint to our formal dispute process by sending a written statement to our support email. We will investigate further and provide a final decision within seven business days. If you remain unsatisfied, you may pursue remedies available under your local law (e.g., small-claims court, regulatory arbitration). exabet does not submit to third-party mediation or arbitration unless required by your jurisdiction's law.

For payment-related complaints (a deposit that did not arrive, a withdrawal that failed), we will investigate and contact your payment provider on your behalf. Most payment disputes are resolved within one to three business days. If your payment provider determines that funds were sent correctly to exabet but did not reach your account, exabet is not liable for payment-provider errors.

Our Liability and Your Responsibilities on exabet

exabet is provided on an "as-is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or free from malware or data theft. We implement standard security practices (encryption, password hashing, account verification) but cannot guarantee that your account will never be compromised. If your account is breached due to your negligence (e.g., you share your password, use a publicly available computer, or fail to enable two-factor authentication), exabet is not liable for losses resulting from that breach.

To the maximum extent permitted by law, exabet is not liable for indirect, incidental, or consequential damages arising from your use of our platform — including lost profits, lost data, or emotional distress. Our total liability to you under these terms is limited to the amount you have deposited on exabet in the preceding twelve months.

You agree to indemnify exabet against any claim, loss, or expense arising from your use of our platform, including claims that your access violates your local law. You are solely responsible for ensuring that your use of exabet complies with applicable law in your jurisdiction.

Amendments and Jurisdiction on exabet

We reserve the right to amend these terms at any time. Material changes will be announced via email or an in-app notice at least seven days before taking effect. Your continued use of exabet after the effective date constitutes acceptance of the amended terms. If you do not agree to the changes, you must close your account.

These terms are governed by the laws of the jurisdiction in which exabet operates (typically that of our service provider). However, we acknowledge that you may be subject to local law in your own jurisdiction. If there is a conflict between these terms and your local law, your local law takes precedence to the extent that it does so under governing legal principles.

exabet services are available only where local law permits. We do not represent that our service is legal in your region. Users are responsible for verifying compliance independently.

Contact and Support on exabet

For questions about these terms or to report a violation, contact our support team via Live Chat (08:00–22:00 Jakarta time) or email our support address. We respond to emails within two business days. For urgent account issues (unauthorized access, payment problems), use Live Chat for fastest resolution.

These terms, combined with our Privacy Policyconstitute the entire agreement between you and exabet regarding your use of our platform. If any provision of these terms is found to be unenforceable, the remaining provisions remain in effect.